Requesting a new Mac/PC - scheduled refresh

Please submit a request to the tech team to request your new machine. Please note that you may require approval from your manager and approvals from IT and finance before it can be procured.

Once approved, Procurement will order your replacement, and you will receive tracking information once shipped. Please note that all PCs/Macs will be shipped signature required, so please plan to be available to sign for your item. Please do not discard the shipping box - you will be reusing this to return your old machine. A shipping label and instructions will be included.

Once you log into your new laptop, the prompts will take you through setup. If you have any questions or issues, please submit a request through the link above, or reach out to the IT team at 424.380.7667.