My direct deposit never came on payday. What now?

There are times pay is expected and not received on payday. Before assuming there was a problem with your payment, please verify that you submitted a timesheet (if applicable) or that pay is really due. Review pay dates to make sure you know when to expect payment.

If you recently set up a new account or made changes to your account for direct deposit, it's possible these changes have not yet been fully processed. Direct deposit enrollment and changes to an account already set up for deposit can take 2-5 business days. Depending on when you made the update, it may not have taken effect in time for the next paycheck. 

If you can't determine what went wrong, fill out the form on the employee portal or contact Payroll at [e-mail]